Insert a booking link while you write the reply
The calendar button in the reply box lists your event types and your teammates'. Choose one, and the link goes into the reply under its name, such as Intro call with Maya.
From the booking link to your Google Calendar
Set up an event type once, and anyone on the team can insert its link from a reply. When the customer books, the conversation gets a line and the call goes on your calendar.
A line in the conversation
When the customer books through the link in your reply, the thread gets a line with the event and the time. A move or a cancellation adds another line.
The call on your Google Calendar
Intray writes the event to your calendar, and Google sends the customer the invitation.
A length for each kind of call
Offer a 30 minute intro call next to a 60 minute onboarding session.
A Meet link or a room
Google Meet adds a link to each booking. A custom location takes an address, a room, or a phone number.
Notice, buffers, and reminders
Set how much notice a booking needs, how far ahead customers can book, the gap around each call, and when reminders go out.