Add your domain and start receiving email

For a new domain, Intray is the mail server. If you already use Google, Microsoft, or another provider, you can keep it and bring only the shared addresses into Intray.

Choose how each address receives mail

You choose for each address, and you can switch an address between forwarding and hosted later.

Host the domain

For a new domain

Where mail arrives first
Intray
Old email
Not imported
Replies are sent
From Intray
Changes at your DNS provider
Inbound mail (MX), DKIM, SPF, and return path

Forward from your provider

For a team that keeps its provider

Where mail arrives first
Your provider, which sends Intray a copy
Old email
Not imported
Replies are sent
From Intray
Changes at your DNS provider
DKIM, SPF, and return path. MX stays unchanged

Connect a mailbox

For one mailbox and its history

Where mail arrives first
Your provider, and Intray reads it from there
Old email
Imported from the folders you choose
Replies are sent
Through your own mail server, after you turn it on
Changes at your DNS provider
None

Intray generates and checks your DNS records

Each row turns Verified once the record is public, without a refresh. Where your DNS provider supports it, one button adds every record.

Intray tests forwarding before it accepts mail

Intray sends a test message to your address and waits for your provider to forward it back. Until the test arrives, the forwarding address rejects all other mail, so mail sent to a guessed address does not reach your inbox.

Create addresses such as support and billing

Add a domain once, then add the addresses your team shares. Settings shows whether each one can send and receive.

An address needs no DNS of its own
DNS records belong to the domain as a whole. Intray suggests info, press, privacy, and support when you add an address.
Each address has a display name
A reply from support shows the display name you set, such as Northwind Support.
One domain can mix the ways
You choose for each address, so support can live in Intray while a founder's address stays with your provider.

Connect a mailbox and keep its history

Intray reads a mailbox you already have over IMAP and imports only the folders you choose. DNS and MX records stay as they are.

Your browser encrypts the password

The password is encrypted before it leaves the page, so Intray's servers receive ciphertext only.

Sending is a separate switch

Replies go through your own mail server only after you verify the address and turn sending on.

Questions about email setup

Once you add it, mail for every address on the domain stops arriving at your current provider. If anyone still reads mail there, forward the shared addresses instead.

Add your domain and start answering email

Intray is invite-only right now, and invited teams can add a domain and start answering email together.